FAQs

We certainly do! We can ship to any country and love the thought of Bella flying high in other countries.

We send UK orders on a 48 hour tracked service. International orders take 7-19 working days, depending on the location and are also tracked. Due to the impact on the postal system the Covid-19 outbreak had, delivery times may be longer.

Please note though for pre-orders, the content will be sent out in early August.

We offer a 14 day full refund should you change your mind about purchasing, please find more details here. Most important thing to note is that once the digitial content is downloaded that counts as being used. 

Bella the Butterfly is perfect for pre school classes, however I also use them for my classes up to age 6 years as you can adapt the adventures to keep the storyline but make the steps more challenging.

The Bella soft toy is tested to and passes the European Safety Standard for toys: EN71 parts 1, 2 & 3, for all ages.

Due to the wire in the wings it is suitable for ages 2.5 years and above.

Hand wash only; do not tumble dry, dry clean or iron. Not recommended to clean in a washing machine. 

You certainly can! You can purchase them wholesale and then sell them on to your parents at a marked up price. Please contact us for more information on this.

That’s not a problem, you can use this in whichever way works best for you, however we cannot sell anything separately unless you have already bought the whole resource and want elements of it in addition.

No problem, please contact us and we can pass on information on this

We would love to hear any ideas of further adventures, so do email them in to us at info@bella-thebutterfly.com